He not only provided great customer service, he made you and your concerns feel valid. He sold our home within a very quick period of time and we never once felt rushed or overwhelmed. We'd definitely recommend and use him again.
He became my realtor and was very helpful for the entire process of purchasing my home, from start to finish. He is very knowledgeable and professional, and is always willing to assist.
The realtor, Ian Drummond, from ERA Grizzard in Eustis, Florida worked with me day and night and called me anytime that I called him no matter what time it was. Whenever I would find a property that I was interested in and I called Mr. Drummond, he would return my call anytime even after 9:00pm up until midnight, until I had to tell him that he did not have to return my call until the next morning, because he would definitely return any of my calls and helped me with the purchase of my new home. Mr. Drummond was very knowledgeable and familiar with the area that I was looking to purchase a home in He even went to the closing of my new home and I really appreciate USAA with assigning me to the best Realtor Company that I have ever worked with." -Barbara Butler
Ian is the best I have recommended him to several people, he is patient through the whole process and guides you accordingly, he is on your side and gets things done. My situation was particularly stressful as I moved from Canada and my husband was still there. Documents and etc...etc... could have been a daunting nightmare for a bank owned home but Ian breezed through and we got it done without a hitch. He is a tried and true professional and ERA should be honored to have him as he is honest. If I were to sell or buy again he would be my call, even now if I need repairs or recommendations of who to call he knows and will pick up the phone and help.
He came over and went through our home and made us a punch list of items that in his professional opinion , would help us achieve the best sale price for our home. He kept up with us on progress and when it was time to sell...he was right! We exceeded our price! We highly recommend him, a super nice guy who is very invested in his customers.
He was completely committed to making sure we were certain, and we were happy, with the home and the price. He was patient throughout the process and really worked hard. He is also one of the friendliest and most professional people I've ever worked with. I highly recommend him!
His level of professionalism exceeded our expectations. Ian is true to his word, he listens to his clients, and he worked always in our best interest. His knowledge of the best way to show a home were on target. When it came to buying another home, his guidance was invaluable. We wouldn't buy or sell a home without Ian.
I had his services when first moved to Florida and 15 years later there is only one realtor I would think of to sell my house, Ian. He explained everything I should do to my property before he took charge and, because of that, it sold within the first three weeks. He had me do some work, but it really paid off! Ian is very professional and deals with others in an exemplary way. He is the best! And he even has a sense of humor!!
He was patient and worked with us almost 2 years to find the right home. He sure did. There was no other realtor we would have wanted to sell our home for when we purchased our home Ian was on top of everything immediately. He always called us back right away and answered our questions very thoroughly and most of all always took the time with us. He never rushed us. When we sold our home he was superb. He knows how to sell a home. His strategies work! We had over a dozen offers in the first two days it was listed and we ended up with far more profit than it was originally listed for. If we were still living in Florida I would never want any other realtor. Ian would always be my choice as you can't get better than him if you are purchasing or selling a home.
Ian was quick to respond to any questions or concerns we had (we had tons), and we definitely plan on using him again if we ever relocate.